PROD-I-1030 Pop-Up Messaging
Include a system-level preference to enforce a customizable pop-up message (e.g. Have you checked the Answer Library Recommendations for existing responses?")when a user selects 'Save in Answer Library'.
Votes 1
Comments for the idea :
product-response-mgmt product-response-mgmt Feb 9, 2023 Hi Christopher, Thanks for submitting the idea. Can you please elaborative why do we need popup messaging functionality. is there something that we are missing ? Kindly help me to understand. Thanks, Deepan M Christopher Armstrong Feb 11, 2023 Hi Deepan, I believe the thought process is that it's a way to prompt users to not save content in the AL if perhaps they didn't search before writing an answer. A ton of clients really struggle with keeping their AL clean from duplicated content even with moderation. Could be