PROD-I-657 Update NPS email template
in Other
Sankar and Michael F have asked can we please update the Low NPS Score email template (see attached) to also show the Account AM, and then please add the AM and Michael F to the email distribution for this email.
Votes 2
Comments for the idea :
Mark Clark Sep 15, 2022 Hello, today we had an additional email sent out which had the wrong emails. So please need to also sync to who is the current CSM and AE. Thanks! Mark Clark Nov 10, 2022 Hello, Today we had another low NPS email and Michael F is asking for this S4 update to be made ASAP. Thank you! Michael Forney Nov 10, 2022 Please do include the AM name, and have the following added to the distribution: AM, CSM, CSM's Manager, and Michael Michael Forney Feb 17, 2023 Please add 2 new