Jill Cloke from ADP raised this request where she'd like the ability to either expand the Content Library Search window or she needs it to be undocked for ease of use across the CCL. Votes 1 Comments for the idea : Sumana Mohanan Aug 9, 2022 Additionally Leslie from Edmentum has also submitted a feedback that the styles…
Is it possible to add Rich Text Editing in alert text? This would allow customers to create emphasis within the alert text, which I have been asked about several times. Votes 4 Comments for the idea : Viswanathan S Apr 26, 2022 Hi Konnor, Good day to you, can you eloborate the request, do customer want to set Font and…
We often have prospects explain the scenario where a prospect asks them if they can provide some of the best questions that they can give to their prospects who is planning to issue an RFP. So our customer would be able to export a list of gold standard questions that would help to formulate an RFP that would be coming…
Fiserv is leveraging the 'All' review process in the Answer Library. However, they noticed when one of the Owners on a Q&A pair completes their review (without making any edits) and there are still others to complete theirs, you can't see that the one owner completed their review in Activities. I feel like this should be…
I have had a handful of clients (MM and ENT) want the ability to identify specific users and/or teams, roles of users to have the ability to bypass moderation when they make edits to a Q&A pair in the AL. Currently - You can choose roles to bypass moderation only for net new Q&A pairs that are added individually or…
This has come up recently for Optum and Diebold Nixdorf. Both organizations use SMEs to keep records up to date. However, they only want their SMEs to be able to update the content, not the metadata, not have the ability to delete it, or anything else with the record. Besides having the SMEs maintaining the response, these…
Hi Team, This one is from Archerim. We have the share content with other Business units option in the AL set to None by default, but the client would like to have All as the default setting for their instance. In their own words - "We would like the ability to control the default setting for the "Share content with other…
Hi team, tested this in a couple of instances. When a review cycle is scheduled for a past date or today's date, there is no email notification being sent to the owner. The expected behavior might be to use On Demand Review which does send notifications for the same day. However, clients who do not have it enabled (or who…
My customer Vizient would like us to track usage on each answer option for Q/A pairs that have multiple responses. That way they can understand which options are being used and which aren't and clean up the library accordingly. Votes 3 Comments for the idea : product-response-mgmt product-response-mgmt Jun 14, 2022 Hi…
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