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PROD-I-598 Intake Needs Team Assignment
Similar to assigning a Team to a Question / Section within the Project Environment, if we are to more effectively compete in opportunities where Teams are needed in Intake (e.g. Shipley Method, proposal / department team reviews, etc.), we will need to also include the ability to assign User Teams to Intake Teams. There is…
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PROD-I-599 Out of office response should not say "not received"
With our calendar integration, an automated email is generated anytime you @ or assign a task to someone who is marked out of office. This is a great feature! However, the notification says that the message was "not received," and instead, I think it should just indicate that the person is out of office, so they may not…
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PROD-I-600 [Copy] Default Answer Headers for Answer Library
I submitted this in May 2021, but Atlassian has just requested the same as a very high priority for them so I am resurfacing this. Atlassian has indicated they would like to have every Q/A pair have a default set of three answer types. They note this is critical functionality for them and are asking this to be a high…
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PROD-I-602 Auto increment field placeholder for questions attachments text
We have seen repeated requests to add image number of file attachment numbers when we attach or embed them to our response field. Can we have a placeholder that autoincrements based on adding the file attachment or the image. This will be very useful Votes 2 Comments for the idea : product-response-mgmt…
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PROD-I-603 Teams Feature for Bulk Send (Autograph)
Most of the companies we work with require high-volume bulk-send communications. In order to compete with the likes of Docusign/etc. In partnership of having a feature where we download and then enter in the individual emails - could we either have a "saved list" feature in Autograph (for previously imported lists of…
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PROD-I-604 To make Split functionality more improved
Our Client Hanno, from Confluence had a file that had multiple questions within single fields of table. The only way to map such questions was to use the Split functionality we have, but the issue was that while using split to map the questions, all the answers were brought grouped together at the bottom of the last…
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PROD-I-605 Table Answer Type V2 - Upgrade to all accounts?
Curious if it is possible to update all my accounts to have Table Answer Type V2 upgraded in master settings? It was on the release notes not too long ago and clients have been asking me about it and I manually have to enable this feature. Some I have been able to update this proactively while some it has been reactive.…
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PROD-I-606 Enhanced Content Usage Alert/Alert Text capability
Team, currently our 'Content Usage Alert/Alert Text' is very basic in what it can do. While there are multiple use cases around the same, will focus on one which has frequently come up with our customers i.e. the ability to notify users/owners when content with Alert text is used or to have them auto assigned as reviewers…
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PROD-I-607 CCL : Need refresh icon in each tab - Library, Moderation and Review
To pull the latest Q&A's, I will have to switch tabs and come back to same tab or refresh the whole web page to get the latest Q&A's of the current tab. I would need a small refresh action on each tabs to pull the latest Votes 1 Comments for the idea : product-response-mgmt product-response-mgmt Aug 3, 2022 Hi SV, Once the…
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PROD-I-608 Limit Response field width to that of a MS Word page/sheet (Both Projects & AL/CCL)
Team, can we limit (or create a boundary for) the Response field width to that of an A4 sized page in MS Word (since most of our exports are into a Word file with an A4 page size), so that the content stays within the page size/boundary even if we expand the view. It would also be good if we can bring options to control…
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PROD-I-611 Being able to add questions with bullet points to a question field
Over my years this has come up occassionally. But adding the option to include bullet points in a question field would really make the importing/mapping process easier. It will also help clarify those complex questions. Right now the formatting that happens when trying to merge bullets into 1 question just looks real bad.…
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PROD-I-612 Undock the Rich Text Editor in the CCL
May we please get the Rich Text Editor undocked in the CCL so it's 1) easier to edit long responses and 2) we have feature parity with Projects? This is an issue for several enterprise clients already, including Intrado. Votes 9 Comments for the idea : Sumana Mohanan Aug 9, 2022 Leslie from Edmentum has also submitted a…
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PROD-I-613 Q&A pairs without an Alert Text but having attached docs with Alert Text
Team, we now have the capability to add Alert Text to Docs which is great but in a scenario where the Doc with the Alert Text is attached to Q&A within the AL without an Alert Text, the same doesn't popup when it is used via the recommendations in the Projects tab. I presume this is getting fixed once the Recommendations…
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PROD-I-614 Reporting in Translation
As our client Microsoft requested, The requirement is to create a report based on Translation which should include on who translated, When translated and What are the contents were translated. Along side on a detailed note: the report should help them know which language is mostly preferred for translation by the end users…
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PROD-I-615 Custom Reporting - Question Field to show full content
Based on Evernorth's request When creating custom reports, the questions stops with 250 character limits inside the report as well when exported the same. Need to have the full content displayed on the question field either by removing the character limit in the custom reporting or increasing the character limit in order…
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PROD-I-616 Undock the Content Library search Window
Jill Cloke from ADP raised this request where she'd like the ability to either expand the Content Library Search window or she needs it to be undocked for ease of use across the CCL. Votes 1 Comments for the idea : Sumana Mohanan Aug 9, 2022 Additionally Leslie from Edmentum has also submitted a feedback that the styles…
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PROD-I-617 Allow users to see flags at the question level in closed project sections (new UX)
My customer Dynatrace would like to request that we add back the ability to see flags at the question level for closed project sections in the new UX. It's quite common that they need to see the flags still after the section has closed but now they can no longer see the flag at the question level in the new UX without…
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PROD-I-619 Custom Fields to be placed along with other Metadata within the CCL Answer Editor
Team, within the CCL Answer Editor, having the Custom fields displayed under the Q&A is not very intuitive since the user needs to scroll all the way down after the answer/s to set the same or collapse the Q&A to access the Custom fields, the problem with the latter is that we lose visibility of the content at hand.…
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PROD-I-620 Metadata Visibility limit within a CCL record
Team, any specific reason as to why we have limited the metadata visible in a record to only 5. Suggestion is to increase the same similar to the previous UX. Votes 1 Comments for the idea : product-response-mgmt product-response-mgmt Oct 7, 2022 Hi George, Thanks for the feedback. Metadata limit restriction is revoked.…
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PROD-I-621 moving from insights back to library and losing my filters
Hi Team, this video: https://share.vidyard.com/watch/etSFhuDFkVnwteZopvfgPA? You will see that I filtered to documents only in the Knowledge Library, then I click on insight, which shows insights just for documents, but then when I go back to the CL, my filter for documents only is gone. I think that filter should stay…
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PROD-I-622 Ability to respond to comments in MS Teams
I just noticed that MS Teams does not have the same functionality as our Slack integration. Specifically the ability to respond to comments and that response be pushed back into RFPIO. Daniels Health pointed this out to me. Votes 4 Comments for the idea : product-response-mgmt product-response-mgmt Aug 11, 2022 Hi Ryan,…
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PROD-I-623 Add Preview to Add Attachments Screen
Team - when you are adding an Attachment to a question in a project, it would be good to have a preview capability, since currently the user cannot review the document in detail, and hence can't be sure that it is the right attachment. Also - the metadata/tags etc are not available in this screen. This makes it more…
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PROD-I-624 Establish Communication Process for Certification Questions
As we continue to offer Certification events and the Training team grows, I'd like a process so clients who have questions about Certifications, Discounts, etc. can be easily routed to the Training team. It puts CSMs in a difficult position when we have no information and cannot help, and takes up valuable time during our…
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PROD-I-625 Label for bar graph in custom reports
This label feature is available for all other for graph formats and the clients would like to have this for the bar graph because it would be helpful for labeling the columns. Votes 3
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PROD-I-626 Inconsistency in Tag Names Display in New UI
Linda Welsey from Dynatrace have provided the below feedback and stated that she is concerned of the Tag names getting displayed inconsistently. Below is her Email regarding this. Tag displays in the Content Library new UI are simply not sufficient. Tags are a key element used to organize library content and provide visual…
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PROD-I-627 Warn users of content containing Merge Tags when using Lookup
Team - I have S4'd this in the past, but the topic keeps coming up. When using the Lookup for Office or Lookup for Chrome features, it is easy to select and paste content that contains one or more Merge Tags. Users can easily miss this, and leave those merge tags in the documents in which they are working. When using…
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PROD-I-628 Add Date Created to metadata shown in Deduplication
This would be useful in deciding which version is more recent. Not editable by user. Votes 8 Comments for the idea : Jessie Kovacic Sep 8, 2022 Client, TCV, came in requesting this feature specifically. product-response-mgmt product-response-mgmt Oct 6, 2022 Hi Jessie, Thanks for the feedback, Hope you are doing well! We…
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PROD-I-629 Add Grid View for Documents in CL
Team - I am still loving the new CL! However, I am finding that in using RFPIO, I am very much missing the Grid view that the Classic UI provided in the DL. In the CL If you filter down to Documents, on my monitor it can only show 2 at a time. So, if you have a large number of documents, you have to do a ton of scrolling…
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PROD-I-630 Table Answer V2 for CCL
When will the 'Mark Table as Answer' in mapping be made available in the new Content Library? Table Answer appears in the mapping tools in the CL, but upon import, it does not display correctly as a table. It will only display the code. Votes 2 Comments for the idea : product-response-mgmt product-response-mgmt Oct 12,…
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PROD-I-631 Section Description - if empty - Automatically hide it
In new Projects UX, we currently show the Section Descriptions. However, when there is no Description, it's just a bunch of empty boxes adding a gap between the Section Name and first Question. Customer has asked if we can give the option of hiding Section Descriptions so that there is no empty gap - OR - If we can…