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PROD-I-171 Bullet numbered Questions are incorrectly shown when viewed in our import screen
Team, When we try to import a document that has a questions with bulleted numbers they are incorrectly shown when viewed in our import screen. Attached are snapshots fyr in a sequential order that illustrates the issue. Votes 1 Comments for the idea : product-response-mgmt product-response-mgmt Jun 8, 2022 @george I tried…
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PROD-I-172 Exporting into a custom font has issues
During project export into a custom font, the following issues arise; 1. The font size 13 & below in our app exports into the docx as a font size 9 2. The transparency value for both font & background color doesn't move/slide neither does changing the alpha values Votes 1 Comments for the idea : product-response-mgmt…
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PROD-I-173 Misleading Custom role option - 'View Questions other than assigned'
Team, when we have the 'View Questions other than assigned' option disabled at the custom role level, all the questions other than assigned continue to be visible and this is expected to be the default behavior. My suggestion would be to remove the 'View Questions other than assigned' option under custom roles and keep…
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PROD-I-174 Project Questions View - Filter Display Behavior related issue when set to 'Hide'
Team, if the Filter Display Behavior within the Project questions view is set to 'Hide' for My Questions, then when we try to switch/toggle back into 'All Questions' the other questions also get hidden. If the Filter Display Behavior is set to 'Dim' then there is no issue. PFB the link illustrating the same;…
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PROD2-I-21 Ability to update default sharing of Q&A pair setting to other BUs
Hi Team, This one is from Archerim. We have the share content with other Business units option in the AL set to None by default, but the client would like to have All as the default setting for their instance. In their own words - "We would like the ability to control the default setting for the "Share content with other…
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PROD2-I-22 Document Library Permissions
From client Backlight - this is a critical matter for their use case. A manager adding a document to the document library cannot assign to a collection or add tags. They are also missing the ability to delete documents from DL. Votes 1 Comments for the idea : product-response-mgmt product-response-mgmt Feb 7, 2023 Hi…
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PROD-I-175 Ability to update default sharing of Q&A pair setting to other BUs
Hi Team, This one is from Archerim. We have the share content with other Business units option in the AL set to None by default, but the client would like to have All as the default setting for their instance. In their own words - "We would like the ability to control the default setting for the "Share content with other…
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PROD-I-176 Default landing page view on responding to assignments via mail
Team, when we respond to question/section specific assignments from within the mail (not Comment related notifications), we should be directed to a landing page where the Recommendations pane is visible, instead it takes us to the comments pane. Issue happens in both the UX. Snaps attached fyr and the same has been…
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PROD-I-178 Email notifications for backdated review cycles in the Answer Library
Hi team, tested this in a couple of instances. When a review cycle is scheduled for a past date or today's date, there is no email notification being sent to the owner. The expected behavior might be to use On Demand Review which does send notifications for the same day. However, clients who do not have it enabled (or who…
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PROD2-I-23 Stuck in Guest/Author/Reviewer Assignment Menu
https://share.vidyard.com/watch/F52ZEZaaFkVvS2SrGLwR4X? Hello, I'm getting stuck in the assignment menu for guests/authors/reviewers Votes 1 Comments for the idea : product-response-mgmt product-response-mgmt Dec 22, 2022 Hi Konnor, Sorry for the delayed response. I am not able to replicate the issue. May I know still you…
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PROD-I-179 UX2.0: Document not auto-populated into Import from Intake
Previously, after an Intake is approved and the New Project is submitted, the primary document is automatically populated into the Import screen. With UX2.0 this feature is broken, as the user is only prompted to import a new doc and cannot intuitively find the doc from Intake. For UX2.0 once the Intake is converted to New…
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PROD-I-180 Export Failing - Gear continues to run and will not complete export in new UI.
This isn't every single time, but it is happening frequently and with multiple reps. When I go to export, the dial will continue to spin, and I cannot get the file to export. Votes 2 Comments for the idea : product-response-mgmt product-response-mgmt Jun 11, 2022 This is an intermittent issue occurring sometimes in the…
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PROD-I-181 Auto Respond showing the wrong no of Q&A pairs matched
Team, when I tried auto responding for a particular project I noticed that the Q&A pairs matched completely or partially where showing the wrong counts. Please refer to the attached snaps for details. There are only 42 Qs but when we get into the preview pane the no initially stays at 42 (30 FM + 12 PM) then suddenly jumps…
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PROD-I-183 Ability to add images as supporting documents in salesforce
This came up in a demo today. In Salesforce, I am not able to upload images as supporting documents by clicking through Local Computer > Attach Files. The workaround was that I could drag and drop the images as supporting documents, so I assume this is a bug. Here is the vid -…
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PROD-I-184 Need to add a missing feature in New UI that exists in Classic UI
Hello All, Received a ticket from our client Geodis regarding a missing feature in the New UI. Words from Client - In the new instance of RFPIO projects, there's not a "next" navigation bar / icon at the bottom of each section in the Grid View. I must go back to the project and navigate to the next section, which is time…
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PROD-I-185 Analytics for each answer for Q/A pairs with multiple answers
My customer Vizient would like us to track usage on each answer option for Q/A pairs that have multiple responses. That way they can understand which options are being used and which aren't and clean up the library accordingly. Votes 3 Comments for the idea : product-response-mgmt product-response-mgmt Jun 14, 2022 Hi…
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PROD2-I-26 Next section button navigates to a section of another import file
This request is from Nice CXone. The sections were mapped by configuring sections in files, interchangeably from time to time (as shown in the video (https://share.vidyard.com/watch/wkpWNy5CymtrbiqYQsBcGG?) ). The customer feels that the order shown in the "View by imported file" screen, should be followed by the next…
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PROD-I-188 Retain export options for exporting in source
There is a request from Synamedia in which the client feels the system should retain the settings of the latest export of the project to prevent reentering them, with a possibility to modify them. Currently, the system does not save the export options for the 'export in source' method. Votes 2
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PROD-I-497 Moderation for Documents
Requested by Genpact, ADVA The users would like to have a moderation process for documents. These clients has a lot of documents in their library. Though there are options to manage documents using version control, they would like to have a moderator to approve the changes. With versions, they are able to track the changes…
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PROD-I-498 Auto Save feature (Submitting on behalf of Better.care)
Project => Authors responding to questions/Reviewers add/remove content => Auto Save feature The current system behavior allows multiple authors to respond simultaneously to a question when a question is assigned to more than one author. As soon as an author saves the answer, the other authors in the section/question will…
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PROD-I-499 Project => Spell check and grammar => Multilingual support
I am submitting this request on behalf of my customer "Unit4" There are users in French/Spanish,etc and they are looking to switch the dictionary of spelling and grammar to their business language. At present, we have the ability to switch between the US and UK English, but not to other languages. Votes 1
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PROD-I-500 Inform Users if Newer Office Add-Ins Exist
I spent quite a bit of time the last couple days with Support figuring out why my Lookup PowerPoint Add-In was loading so slooooooowly. Eventually, we determined I was not on the most recent set. Having deleted the existing, and re-installed new ones, it now runs much faster. Great! Except...how would I have ever known…
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PROD-I-502 Create a Project Type for Projects Done OUTSIDE of RFPIO for Reporting Purposes
Enterprise clients especially often have projects they do outside of RFPIO (so do SMB and MM clients), and it's a manual process to track them. I LOVE our view of all projects in flight, and so does one of my clients Francisco and I recently won at renewal up against Loopio. They do portal responses, use LoopUp, etc. and…
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PROD-I-503 A single Q&A pair with multiple bullets in the question
I have a client who has a question with four parts, labeled a, b, c, and d, with one corresponding answer field. They used "merge" so they could put the four parts into one question, but they want to have the four parts spaced out on different lines so that it's easier to read (like a bulleted list). Currently, I don't…
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PROD-I-504 New Essentials - missing function for "answer completion", etc. in Project Settings
George and I were testing some documents for a current trial and noticed that in the Essentials Instance the options for Project Settings such as "mark answer as complete" are not available. Request is for a more granular data sheet displaying features not included in New Essentials and to add this feature/function as part…
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PROD-I-505 Intake missing from New Essentials
Our NE offering (pricing and packaging in IRI) outlines Intake as standard but I've been told that currently we're not able to activate this on the backend? Does intake need to be added as a separate line item in SFDC to activate? Votes 1 Comments for the idea : product-response-mgmt product-response-mgmt Jun 17, 2022 Hi…
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PROD-I-506 UI enhancement request for ease of use from Dynatrace
Client has three tips for improving the New UI view to make it more user-friendly. They claim to have already submitted this but send this to support again as three pointers listed below. 1. Please add tabs back to the top of the page. I do not like that I have to click open a menu and then scroll down to navigate to…
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PROD-I-507 Most frequently used search term data in Content Search Terms Report
Client Mongo DB, requested to add an additional Most used/frequently searched terms and their count in the Content Search Terms Report. This felt like a reasonable enhancement request. Please check if this is feasible to be added in our future releases. Best, Sumana Votes 2 Comments for the idea : product-response-mgmt…
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PROD-I-508 Docebo - Keyboard shortcut for accessibility that defaults to the search bar
Docebo requested a default keyboard shortcut to the search bar. They claim that this'd be a huge time saver for them and enhance accessibility. Please check if this could be implemented in future enhancements. Best, Sumana Votes 1 Comments for the idea : product-response-mgmt product-response-mgmt Jun 21, 2022 Sumana,…
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PROD-I-509 Auto Respond Feature enhancement - IWCO
We recently had a concern raised by IWCO where they claimed that Auto respond functionality has become different while running multiple times. The issue was that the client had two response fields with two different headers that may or may not have data in the recommendations pane of AL. After two re-runs that worked…